Place your order using the app.
(Feel free to provide any special washing instructions.)
Put your laundry outside for pick up. (Wash-dry in one bag and air-dry/gentle wash in another.)
We’ll pick up your laundry, wash it, dry it, fold it, and return it to you the next day.
You hate laundry, but we love it. We’re obsessed with laundry, care to every detail, and deliver nothing but perfection—clean, fresh, and folded to a T. In fact, we ask afterwards “Was it perfect?” Customer ratings mean that only the best washers stay in the network.GET THE APP Do My Laundry
SudShare is amazing! Everything was taken care of promptly and professionally. It was such a relief that I didn't have to worry about when I would have to do my laundry. I really liked how I was kept updated throughout the process. I highly recommend SudShare.
Orders in by 3pm are delivered next day. After 3pm the following day.
You can give us as much or as little laundry as you want, but we have a $15 minimum. Since our pricing is $1/LB., we charge for a minimum of 15 pounds, which is about 1 hamper of laundry.
No. You can put your clothes out for pickup in any bag you want—just make sure it’s closed at the top. Most people use disposable bags. If you have air-dry/gentle-wash clothes, put them in a separate bag and inside put a note that says “air-dry”. You can also put your clothes out in your hamper, in which case we’ll transfer your clothes to our disposable bags and leave your hamper behind.
If you can’t leave your laundry out after you place your order you can still use SudShare. Here’s how we can accommodate you. After you place your order you will be asked to put your laundry out for pickup. Ignore that request. Then, after you get a message from your Sudster indicating an approximate pickup time, message your Sudster and let them know that your laundry will not be out and that he/she should knock/ring/message once they arrive, at which time you can hand-deliver your laundry. Please note: this is not our usual business practice and you will be billed a surcharge fee of $10 if the Sudster arrives for pickup and is not able to secure your laundry.
No. When your clothes are picked up, we’ll tag your bags and send you confirmation that we’ve got ‘em.
No problem. Simply put the correct number of hangers in your air-dry bag. If it’s obvious which items get hung, you’re done. If it’s not obvious, include a note in “Special Instructions” when you order.
No. We’ll do that for you. But feel free to weigh to verify if you want.
Why would you? That’s our job. Your job is to tap and order. We take care of everything else.
No! We’re all about convenience. Just put your clothes out after you order and go on with your day. We’ll pick up your clothes, wash, dry, fold, and deliver them clean and fresh next day (you’ll get updates on your order throughout the process).
Yes. When you put your clothes out for pick up, put machine-dry clothes in one bag and air-dry clothes in another. Put a note in the “air-dry” bag that says “air-dry”.
No! Never. Won’t happen. Your clothes are kept together at all times and never mixed with other orders. So there are no sanitation issues and no risk of your clothes getting lost.
Absolutely! Just choose “hypoallergenic” when you order. There’s no extra charge. Your washer will use Persil Power-Liquid Sensitive Skin (a premium hypoallergenic detergent).
No worries. Your clothes are returned in weather-proof sealed bags.
Your Sudster will use one of the following laundry detergents, all rated as "excellent" or "very good" by Consumer Reports.
TidePlus Ultra Stain Release
Persil ProClean Power-Liquid 2-in-1 laundry detergent
Green Works Laundry Detergent
Wisk Deep Clean
Persil Pro Clean Power-Liquid Sensitive Skin
Member's MarkUltimate Clean
Tide Plus Coldwater Clean HE
Kirkland Signature Ultra Clean
Persil Power-Liquid Sensitive Skin (Hypoallergenic detergent)
As part of the sharing economy, SudShare allows people to turn their washer/dryer into an income producing asset that saves you from doing laundry. So SudShare washers (we call them Sudsters) are independent contractors who use the SudShare platform. In order to use the platform, Sudsters are first vetted by SudShare. We do an identity check, train each washer in laundry best practices, and educate them about customer expectations. In addition, all Sudsters are rated after the completion of every job, and the reputation system in the platform results in the best Sudsters getting the majority of the work.
Pick and delivery occurs between 8am-8pm. Sudsters send you a quick message indicating approximately what time they plan to pick up, usually within a few hours of you placing your order. Your clothes will be returned to you clean, fresh, and folded to a T next day. You’ll get updates on where your clothes are in the process.
Yes, but at this time we don’t iron.
No. The usual fees apply.
We don’t recommend fabric softener and it’s not used unless you request it. Fabric softener makes clothes more flammable. It also damages many types of garments. However, if you want fabric softener simply request it in “special instructions” and provide the fabric softener you want and it’ll be done for you.
It’s extremely rare, but in the event a garment is lost or damaged, you’re protected up to $40 per garment and $200 per order. Just inform customer service within 24 hours of delivery and you’ll receive a credit to your SudShare account equivalent to the amount lost or damaged.
We launder clothes in cold water only. You should never use hot water to launder clothes. Want to know why? Read this article. However, if you want us to launder your clothes in hot water simply request it in “special instructions” and we’ll accommodate you.
Yes. The process, service, and costs are the same. However, if your order is over 100 pounds delivery may exceed the usual turnaround time.
Every day! SudShare operates 7 days a week.
The SudShare process is designed to be really easy—tap and done! Most orders require no communication with the Sudster. However, after you place your order you’ll be matched with the highest rated Sudster in your area and you can communicate through the app throughout the entire order process.
Simple. If you’re not satisfied, just let us know within 24 hours of delivery and we’ll credit your SudShare account the full amount of your order.
All messages, reviews, contact information, & payment details are handled by SudShare through our secure systems so your information is private and safe. It is never shared with the Sudsters or rented, sold, or shared with anyone for any reason. Your privacy is important to us. We protect it carefully.
Substers never mix orders. Your clothes are tagged at pick up and kept together throughout the entire wash/dry/fold/deliver process. It’s extremely rare, but in the event a garment is lost or damaged, you’re protected up to $40 per garment and $200 per order. Just inform customer service within 24 hours of delivery and you’ll receive a credit to your account equivalent to the amount lost or damaged.