Place your order. Feel free to provide any special instructions.
Set your laundry outside for pick up. (Machine-dry in one bag,
hang-dry in another.)
We’ll pick up your laundry, wash, dry, fold, and return it to you
the next day.
Laundry to Perfection
You hate laundry, but we love it. We’re obsessed with laundry, care
to every detail, and deliver nothing but perfection—clean, fresh,
and folded to a T. In fact, we ask afterwards “Was it perfect?”
Customer ratings mean that only the best washers stay in the
Customized for You
Machine dry, hang dry, hypoallergenic... it’s up to you. It’s your
laundry done your way.
Pickup & Delivery is Free.
Be Free.No worries, no work. You give us your laundry, we give you more
Wash, Dry, & Fold
Free Pickup & Delivery
Next Day Delivery (for orders in by 3pm)
Options from air-dry to hypoallergenic
Damage & Loss Protection
Is there a minimum?
We have a $20 minimum on all orders. You can still give us as much
or as little laundry as you want, but if it's less than 20 pounds
you'll be charged $20.
Do I put my clothes out for pickup in laundry bags?
No. You can put your clothes out for pickup in any bag you want—just
make sure it’s closed at the top. Most people use disposable bags.
If you have air-dry clothes, put them in a separate bag and label it
“air-dry”. You can also put your clothes out in your hamper, in
which case we’ll transfer your clothes to our disposable bags and
leave your hamper behind.
What days do you pick up and deliver?
Every day! SudShare operates 7 days a week.
What if I don’t want to leave my laundry out for pickup?
If you can’t leave your laundry out after you place your order you
can still use SudShare. Here’s how we can accommodate you. After you
place your order you will be asked to put your laundry out for
pickup. Ignore that request. Then, after you get a message from your
Sudster indicating an approximate pickup time, message your Sudster
and let them know that your laundry will not be out and that he/she
should knock/ring/message once they arrive, at which time you can
hand-deliver your laundry. Please note: this is not our usual
business practice and you will be billed a surcharge fee of $10 if
the Sudster arrives for pickup and is not able to secure your
Do I have to separate lights and darks?
Why would you? That’s our job. Your job is to tap and order. We take
care of everything else.
Do I have to be home for pickups and deliveries?
No! We’re all about convenience. Just put your clothes out after you
order and go on with your day. We’ll pick up your clothes, wash,
dry, fold, and deliver them clean and fresh next day.
Do you launder clothes in cold water or hot?
We launder clothes in cold water only. However, if you want us to
launder in hot water simply request it in “special instructions” and
we’ll accommodate you.
Do you use fabric softener?
We don’t recommend fabric softener. However, if you want fabric
softener simply request it in “special instructions” and provide the
fabric softener you want and it’ll be done for you.
Which laundry detergent do you use?
Your Sudster will use Tide, Persil, or Kirkland, all rated as
"excellent" or "very good" by Consumer Reports.
Can you return certain items hung?
Yes. Simply include the hangers with your laundy and indicate in
“special instructions” which items you want hung.
Do my clothes get mixed with other orders?
No! Never. Won’t happen. Your clothes are kept together at all times
and never mixed with other orders. So there are no sanitation issues
and no risk of your clothes getting lost.
Can I request a hypoallergenic detergent?
Absolutely! Just choose “hypoallergenic” when you order. There’s no
extra charge. Your washer will use Persil Power-Liquid Sensitive
Skin (a premium hypoallergenic detergent).
Can you hang-dry certain items?
Yes. If you have items you want hung-dry, put them out for pickup in
separate bag and label the bag "hang dry".
What time do I place my order to get next day delivery?
Orders in by 3pm are delivered next day by 8pm. (Orders over 100
pounds require an extra day.)
What if it’s raining when my clothes are returned?
No worries. Your clothes are returned in weather-proof sealed bags.
What time do you pick up and deliver?
Pickup and delivery occurs between 8am-8pm. Sudsters send a message
indicating approximately what time they plan to pick up, usually
within a few hours of you placing your order.
Do you do dry cleaning or ironing?
Do you wash large items like comforters?
We launder anything that fits in a standard sized residential washer
and dryer. Large puffy items, like comforters, bathmats, pillows,
and dog beds, are an extra $8 per item.
What if clothes are lost or damaged?
It’s extremely rare that items are lost or damaged. Your laundry is
tagged, kept together, and separate from other orders at all times.
We wash in cold water (unless you request otherwise). We separate
whites and colors. We dry in normal heat or hang-dry, based on your
request. And we use standard washers and dryers. There is no part of
our laundering process that is unique to what you would do at home
and that would cause damage or loss. However, in the rare event
items are lost or damaged you’re protected under our Garment
Protection Plan.See terms and conditions.
Is my identity and payment information protected?
All messages, reviews, contact information, & payment details are
handled by SudShare through our secure systems so your information
is private and safe. It is never shared with the Sudsters or rented,
sold, or shared with anyone for any reason. Your privacy is
important to us. We protect it carefully.
Life without Laundry
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